Question 1

What kind of service can we get from LYME?

Accepted Answer

If there is any operating problem, we can provide online or video guidance.

If there is any quality problem, we will provide solutions through your pictures or your description, or our local dealer could also service on-site.

Our service department has no holiday, always stand by for you and respond within 5 hours.

Question 2

What is the advantage of LYME?

Accepted Answer

All of our machines passed CE test, We strictly follow the CE standard to produce the loaders, and each of them is passed our strict inspection.

Our factory is passed ISO9000 and ISO4000 test.

Question 3

Could you do OEM?

Accepted Answer

Yes, OEM is acceptable. We could make the unique machine as per your specific configuration and requirements.

Question 4

Do you have any machine in stock?

Accepted Answer

No, every machine is manufactured according to customer request. This ensures higher quality.

Question 5

How is the warranty?

Accepted Answer

Our warranty time is 6 months from date of machine arriving at your destination port.

Question 6

How long is your lead time?

Accepted Answer

15-20days after receiving the deposit

FAQ Category

FAQ